When a Change is Necessary
We've all done it — made careful plans, set them in motion, then life happens, and different arrangements must be made.
Housing and Residence Life understands that plans sometimes change, and we'll try to be as flexible and accommodating as we can. However, we make our plans based on agreements that our students sign (PDF), and our ability to return all your fees is limited.
We want to be upfront about our policies, so you'll know everything you need to know about what happens when your plans to live in the residence hall must change. Cancellation fees are outlined in the housing agreement.
If You Cancel Due to an Emergency
In rare cases, a student encounters an extreme, unforeseeable, and uncontrollable problem that interferes with the ability to continue living at Mason, and Housing can't provide a reasonable solution or alternative campus housing. Emergency issues might be medical, psychological, and/or financial.
You can submit a housing termination request to the Housing Agreement Appeals Committee, which is comprised primarily of faculty and staff from outside Housing and Residence Life. Appeals will be considered ONLY after you have sought assistance from your Community Director to resolve the problem, and all other, less extreme options have been exhausted — including transferring to a different room, room type, residence hall or apartment. To submit an appeal, you must complete the Housing Agreement Appeal Form located on the housing portal, StarRez, and upload supporting documentation. The supporting documentation depends on the reason(s) for your appeal. Please use the following instruction guides for assistance with submitting your appeal.
- Agreement Appeal Instructions - Medical
- Agreement Appeal Insructions - Financial
- Agreement Appeal Instructions - Other
A completed appeal should be submitted well in advance of the date on which you would like to move out. Appeals received less than three weeks before the move-out date might not be complete by that time. If you've already left, your appeal will be accepted and reviewed only if it is received within 60 days of your move-out date.
If You Cancel During the Academic Year
You'll be released from the academic year rent commitment only under certain circumstances if you:
- Move out of campus housing and withdraw from and discontinue enrollment as a student at Mason, and do not re-enroll at any time during the remainder of that academic year. You'll be responsible for rent charges based on the dates of your occupancy, plus a cancellation fee.
- Move out of campus housing at the end of the fall semester to participate in a Mason-approved study-abroad or student-exchange program that requires you to reside outside the Washington, D.C., area during the spring semester, or you won't be enrolled in spring semester classes at Mason. You must provide Housing with official documentation showing your participation in such a program before the end of the fall semester, and will be responsible for fall semester charges only. No cancellation fee will be charged.
- Graduate and move out of campus housing at the end of the fall semester. You will be responsible for fall semester charges only. No cancellation fee will be charged.
To request to be released from your Housing Agreement due to any of the above reasons, please fill out the Housing Agreement Release Request Form located on the housing portal, StarRez.
None of these apply if you are evicted from campus housing for conduct-related reasons.
If You're Dealing with a Judicial Eviction
If you are evicted from a Mason residence hall, a conduct hearing officer will notify Housing, and the full cancellation fee will be applied to your student account. Housing charges may or may not be prorated, depending on the conduct hearing officer's ruling, and you'll lose any priority or guarantee for housing. If you're eligible to return to Mason in a future semester and want to live in a residence hall, you can submit a general housing application (May for fall; November for spring).